Privacy Policy
1. Information We Collect
We collect personal information you voluntarily provide, including name, email, phone, company, country, and product interests. We also collect browsing data via Google Analytics.
2. How We Use Your Information
Your information is used to respond to inquiries, provide quotations, and improve our services. We do not sell your data to third parties.
3. Cookies
We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand user behavior. You may decline analytics cookies via our cookie banner.
4. Data Sharing
We share data with: (a) WhatsApp/WeChat when you contact us; (b) our CRM/email service providers; (c) Google Analytics. We require all processors to comply with GDPR.
5. Your Rights (GDPR)
You have the right to access, rectify, delete, or restrict processing of your personal data. Contact us at dongxiaocashmere@erdosdx.com.
6. Data Retention
Inquiry data is retained for 3 years for business purposes. Analytics data is retained for 14 months per Google Analytics default.
7. Contact
For privacy inquiries: dongxiaocashmere@erdosdx.com
